dreamhost support
by Adam on Aug.09, 2009, under business
The other day I noticed that my blog was down due to a “failure to connect to database”. At first I assume dreamhost was down and didn’t really care because nobody reads this blog. I checked my site the next day and still the same error. After looking in to the issue, I realized that this blog was stored in a database linked to a different website, which I had deleted. Somehow I accidentally created the blog’s mysql database to point to mysql.randomdeletedsite.com instead of mysql.adamwinter.net. After the random site’s domain expired and I had no use for it, I deleted it from my dreamhost account and thus this blog was failing to load.
Now I probably could have figured out what to do with a few days of research and trial and error. Instead, I just opened up a support ticket with dreamhost and explained the situation. To my amazement, support had corrected the entire issue within 30 minutes and my blog was back up. Support said they had to modify a line in one of the wordpress files as well as create a new database mysql.adamwinter.net.
I must say I was very impressed. I’m only paying $10.95/mo to host this site and several others, which is well worth it. Kudos to Dreamhost.